We told him we had a late check out tried to sleep but there is a loud thump like someone literally threw something against the wall behind us. But right before 11 am we get loud banging at the door my husband goes to the door and it is housekeeping staffer banging and shouting like a police officer his name was Nick. I specifically asked her to please make sure the housekeeping staff knew.
explained to Sam how loud the staff was early morning and she said basically this was normal to be loud at 9 am but she would agree to give me a 12 check out. Sam (rude) I asked for late check out for being disturbed and had to ask her 3 times to give me a later check out. I spoke to several employees hers the list. We were awaken at 8 :45 am by housekeeping banging on hotel rooms doors loudly saying House keeping !!!!! We called front desk over 5 times complaining about noise of things being thrown against the walls as well as staff constantly waking up sleeping patrons. I visited your casino with my husband and I played until early morning. I also did not enjoy the casino the payouts was horrible but that is part of gambling. Your front desk staff and housekeeping staff was a horrible experience. I was so dissatisfied with the service I received during my last visit.
